At Gadget Gang, we are committed to providing a smooth, fast, and hassle-free shopping experience. We understand how important it is for you to receive your gadgets on time and in perfect condition. Our shipping policy is designed to provide transparency about our shipping process, estimated delivery times, and what to expect when ordering from us.

Please read this policy carefully before making a purchase.

1. Shipping Locations

We currently ship across India. We are working to expand our shipping network to reach more customers worldwide. If your location is not listed at checkout, please contact our support team to check availability.

For international shipping, additional customs duties and taxes may apply, which are the customer’s responsibility.

2. Order Processing Time

We aim to process and dispatch all orders as quickly as possible.

• Orders are processed within 1-2 business days after payment confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.
• During peak sales periods, such as festive seasons and promotional events, processing times may be slightly longer.
• Once your order is shipped, you will receive an order confirmation email with tracking details.

3. Shipping Methods & Estimated Delivery Time

We offer different options to cater to our customers’ needs.

Shipping Method	Estimated Delivery Time	Cost
Standard Shipping	5-7 business days	Free (on orders above ₹500)
Express Shipping	2-3 business days	₹75
Same-Day Delivery (Select Cities)	Within 24 hours	₹150

• Standard Shipping is an economical option with a reasonable delivery timeframe.
• Express Shipping is the best choice for those who need their gadgets quickly.
• Same-Day Delivery is available in select cities. Orders must be placed before [cutoff time] for same-day dispatch.

Note: Delivery times may be impacted by weather conditions, courier delays, or high order volumes.

4. Shipping Charges

We offer competitive rates and free shipping on eligible orders.

• Free Standard Shipping on orders above ₹500.
• Orders below ₹500 will incur a shipping charge based on the selected method.
• Additional charges apply for Express and Same-Day Delivery, which will be calculated at checkout.

If you are placing a bulk order or have special shipping requests, please contact our support team.

5. Tracking Your Order

Once your order has been shipped, you will receive an email or SMS with your tracking details. You can track your order by:

• Clicking on the tracking link provided in the confirmation email.
• Visiting our [Order Tracking Page] and entering your order number.
• Checking directly on the courier service provider’s website.

If you do not receive tracking details within 48 hours of placing your order, please contact our customer support team for assistance.

6. Delivery Delays, Lost, or Undelivered Packages

While we do our best to ensure timely deliveries, unforeseen circumstances may cause delays.

• If your package is marked as delivered but not received, check with your neighbors or local courier office before reaching out to us.
• If your package is lost in transit, we will investigate and provide a resolution.
• We are not responsible for delays caused by incorrect addresses, customs clearance, or courier issues, but we will assist you in tracking and resolving the issue.

7. Address Changes & Order Modifications

To avoid delivery issues, please ensure your shipping details are accurate at checkout.

• If you need to change your address or modify your order, you must request the change within 12 hours of placing the order.
• Once an order has been shipped, modifications are not possible.
• If an incorrect address is provided and the package is returned to us, additional fees may apply for re-delivery.

8. International Shipping (If Applicable)

For customers outside, we offer international shipping to select regions.

• International orders may be subject to customs duties, taxes, or import fees, which are the customer’s responsibility.
• Delivery times vary based on the destination country and customs processing.
• If your country is not listed, please contact us to check availability.

We recommend checking with your local customs office before placing an order.

9. Damaged, Defective, or Missing Items

We take great care in packing and shipping your orders. However, if your package arrives damaged or with missing items, please contact us within 48 hours of delivery.

• Provide clear photos of the package, product, and shipping label for faster resolution.
• Depending on the issue, we may offer a replacement, refund, or store credit.

If a product is found to be defective after use, warranty policies may apply. Please refer to our [Warranty & Returns Policy] for more details.

10. Handling Multiple Orders & Bulk Purchases

If you place multiple orders, they may be shipped together or separately, depending on availability.

For bulk orders, we recommend contacting our support team for customized options and discounts.

11. Shipping During Holidays & Special Sales

During peak shopping periods, such as Black Friday, Cyber Monday, or festive seasons, shipping times may be longer due to high demand.

• We recommend placing orders early to avoid delays.
• Express shipping options may still be available for last-minute purchases.

We appreciate your patience and will do our best to fulfill orders as quickly as possible.

12. Customer Support & Contact Information

For any delivery-related inquiries, feel free to reach out to us. Our support team is available to assist you with any concerns.

📧 Email: gadgetgang@gmail.com
📞 Phone: +918360042644
💬 Live Chat: Available on our website during business hours.

13. Frequently Asked Questions (FAQs)

1. How long will it take to receive my order?

Delivery times depend on your selected method. Standard takes 5-7 business days, while express takes 2-3 business days.

2. Can I change my shipping address after placing an order?

Yes, you can change your address within 12 hours of placing your order. Once the order is shipped, modifications are not possible.

3. What happens if I am not available to receive my package?

If you are not available at the time of delivery, the courier service may attempt re-delivery or leave a pickup notice.

4. Do you ship internationally?

Yes, we offer international delivery to select countries. Additional customs duties and taxes may apply.

At Gadget Gang, we are committed to delivering a seamless and efficient shopping experience. Thank you for choosing us for your tech and gadget needs!